Cookie Policy
Last updated: February 1, 2026
This Cookie Policy explains how Tillzen Systems, Inc. ("Tillzen," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website (tillzen.ca) or use our platform. This policy should be read alongside our Privacy Policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, improve user experience, and provide information to website owners.
In addition to cookies, we may use similar technologies such as:
- Web beacons (pixel tags): Small transparent images embedded in emails or web pages that track whether content has been accessed.
- Local storage: Data stored in your browser that persists across sessions, used to remember preferences and improve performance.
- Session storage: Temporary data stored in your browser that is cleared when you close the browser tab.
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the Service to function properly. They enable core features such as authentication, session management, and security. Without these cookies, the Service cannot operate.
| Cookie | Purpose | Duration |
|---|---|---|
| tz_session | Maintains your authenticated session | Session |
| tz_csrf | Prevents cross-site request forgery attacks | Session |
| tz_consent | Stores your cookie consent preferences | 12 months |
| tz_tenant | Identifies your organization for multi-tenant routing | Session |
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences, display settings, and recently accessed features.
| Cookie | Purpose | Duration |
|---|---|---|
| tz_prefs | Stores dashboard layout and display preferences | 6 months |
| tz_locale | Remembers your language and timezone settings | 12 months |
| tz_recent | Tracks recently viewed locations and reports | 30 days |
Analytics Cookies
These cookies help us understand how visitors interact with our website and platform, allowing us to measure performance and improve the user experience.
| Cookie | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - distinguishes unique visitors | 24 months |
| _ga_* | Google Analytics 4 - maintains session state | 24 months |
| _gid | Google Analytics - identifies users for 24 hours | 24 hours |
| mp_* | Mixpanel - product analytics and feature usage | 12 months |
Marketing Cookies
These cookies are used to deliver relevant advertisements and measure the effectiveness of our marketing campaigns. They may be set by our advertising partners.
| Cookie | Purpose | Duration |
|---|---|---|
| _fbp | Meta Pixel - tracks conversions from Facebook/Instagram ads | 3 months |
| li_fat_id | LinkedIn Insight Tag - measures ad performance | 30 days |
| _gcl_au | Google Ads - stores conversion data | 3 months |
3. How to Manage Cookies
You have several options for managing cookies:
Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these options under "Privacy," "Security," or "Cookies" in your browser's preferences. Common browser cookie management guides:
- Chrome: Settings > Privacy and Security > Cookies
- Firefox: Settings > Privacy & Security > Cookies
- Safari: Preferences > Privacy > Manage Website Data
- Edge: Settings > Cookies and Site Permissions
Opt-Out of Analytics
You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.
Opt-Out of Marketing Cookies
You can manage your preferences for targeted advertising through:
- Digital Advertising Alliance of Canada (DAAC): youradchoices.ca
- Digital Advertising Alliance (U.S.): optout.aboutads.info
- Network Advertising Initiative: optout.networkadvertising.org
- European Interactive Digital Advertising Alliance: youronlinechoices.eu
Please note: Blocking or deleting strictly necessary cookies may prevent the Service from functioning properly. Blocking functional cookies may degrade your user experience. Analytics and marketing cookies can be disabled without affecting core Service functionality.
4. Cookie Consent
When you first visit our website, we display a cookie consent banner that allows you to accept or customize your cookie preferences. Your consent choices are stored in the tz_consent cookie and remembered for subsequent visits.
You can change your cookie preferences at any time by clearing your browser cookies and revisiting our website, or by contacting us at privacy@tillzen.com.
Strictly necessary cookies do not require consent as they are essential for the Service to function.
5. Do Not Track Signals
Some web browsers transmit "Do Not Track" (DNT) signals. There is currently no universally accepted standard for how companies should respond to DNT signals. At this time, we do not respond to DNT signals, but we respect your cookie preferences as set through our consent mechanism.
6. Third-Party Cookies
Some cookies on our website are set by third-party services that we use. We do not control how these third parties use their cookies. We encourage you to review the privacy and cookie policies of the following third-party services:
- Google Analytics: Google Privacy Policy
- Mixpanel: Mixpanel Privacy Policy
- Meta (Facebook): Meta Privacy Policy
- Stripe: Stripe Privacy Policy
7. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. We will post the updated policy on our website with a revised "Last updated" date. Material changes will be communicated through our cookie consent mechanism or by email.
8. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Tillzen Systems, Inc.
Privacy Team
Ottawa, ON, Canada
Email: privacy@tillzen.com
See also: Terms of Service | Privacy Policy